Shipping policy

Shipping Policy

1. Order Processing

  • All orders are processed within 1-3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • After placing an order, you will receive a confirmation email with your order details.

2. Shipping Methods & Delivery Times

  • Standard shipping: 5-10 business days.

  • Express shipping (if available): 2-5 business days.

  • Delivery times are estimates and may vary due to customs, holidays, or unforeseen delays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on location and shipping method.

  • Free shipping promotions may apply for certain orders as specified on our website.

4. International Shipping

  • We ship internationally. Customs duties, taxes, or additional fees are the responsibility of the customer.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email to follow your shipment.

6. Lost or Damaged Items

  • We are not responsible for lost or damaged items due to incorrect shipping information provided by the customer.

  • If your item arrives damaged, please contact us within 48 hours with photo evidence for evaluation.

Thank you for shopping with WÜNDÜ. We strive to deliver your items safely and on time.